FAQs
Find answers to common questions about our wellness services
UrbanHelps is an advisory services platform connecting customers with expert service providers across various categories. You can book appointments through our website or mobile app and receive professional advice through audio or video calls or through chat options.
Book an appointment by visiting our website or downloading our mobile app. Choose the service category, select an available time slot, and complete the booking process.
Book an express appointment by visiting our express booking section, selecting the service provider under the chosen category, and completing the booking process.
Yes, up to 5 people can join the call. Please share the appointment confirmation invitation with family members so they can join the call.
Ensure you have a stable internet connection for the call. Prepare any questions or topics you want to discuss with the service provider.
Yes, you can reschedule or cancel your appointment through our website or app. Cancellations or rescheduling must be made at least 30 minutes before the scheduled time.
